FAQs

General

General

What is Knit?

How do I use Knit products?

Are Knit products cruelty-free?

How do I stay updated on new Knit products and promotions?

How can I contact Knit customer service?

Where can I find more information about your ingredients?

What makes Knit unique?

Shipping

Shipping

What shipping options do you offer?

How long does shipping take?

Do you ship internationally?

What happens if my order is lost or damaged during shipping?

Can I track my order?

Returns

Returns

Can I return or exchange a product?

How do I initiate a return or exchange?

What is the condition of the product for returns?

Do I get a full refund?

How long does it take to process a return or exchange?